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Total

7 People are reluctant to say what they really think

80%

81%

55%

69%

10 Skills are picked up rather than learned systematically

40%

85%

64%

67%

18 Inter-departmental communication is poor

100%

63%

48%

64%

1 Production and maintenance aie separate 'empires'

93%

41%

58%

59%

31 We suffer from too many initiatives

60%

78%

42%

59%

21 Lessons learned on one shift do not get transferred to others

87%

37%

61%

57%

33 Work organization problems are not faced openly and frankly

40%

56%

55%

52%

Figure 7.13 What hinders progress?
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